Hospitals

Southeastern Regional Medical Center

The history of Southeastern Regional Medical Center dates back to 1906, when Dr. Neil Thompson opened the first hospital in Robeson County. The Thompson Hospital consolidated with the Baker Sanatorium, under the direction of Dr. Horace M. Baker, Sr., to form the Baker-Thompson Memorial Hospital in 1946.

These two older facilities were replaced by a new 140-bed hospital known as Robeson County Memorial Hospital in 1953. On January 1, 1960, the hospital's name was changed to Southeastern General Hospital to reflect more accurately our service to all southeastern North Carolina.

In 1994, after a number of expansion programs, our facility became Southeastern Regional Medical Center.

As a nonprofit organization, Southeastern is operated by a local board of trustees whose only remuneration is the assurance that they are making available quality health care for their community.

About Southeastern Regional Medical Center

Southeastern Regional Medical Center, a non-profit organization, is the recipient of the 2010/2011 HealthGrades Outstanding Patient Experience Award™ and is accredited by The Joint Commission. The medical center is licensed for 452 beds and offers a combination of acute care, intensive care and psychiatric services to more than 14,000 inpatients and 78,000 emergency patients annually. The Medical Center is a comprehensive health care system which offers a wide array of health care services through its affiliated divisions.

List of services including:

  • Allergy/immunology
  • Anesthesiology
  • Cardiology
  • Dermatology
  • Endocrinology
  • Emergency Medicine
  • Ear, Nose and Throat (Otolaryngology)
  • Family Practice
  • Gastroenterology
  • General and Vascular Surgery
  • Geriatrics
  • Gynecology
  • Hematology
  • Internal Medicine
  • Medical Oncology
  • Nephrology
  • Neurology
  • Neurosurgery
  • Nuclear Medicine
  • Obstetrics
  • Occupational Medicine
  • Ophthalmology
  • Orthopedics
  • Pathology
  • Pediatrics
  • Physical Medicine and Rehabilitation
  • Plastic Surgery
  • Podiatry
  • Psychiatry
  • Pulmonary Medicine
  • Radiation Oncology
  • Radiology
  • Rheumatology
  • Urology

Patient and visitors Information

For more than 50 years, we have provided a place of caring and healing for our community. We are here to serve you and to make your hospital experience as pleasant and comfortable as possible. We respect your right to privacy throughout your hospital stay, and we strive to maintain confidentiality in our interactions with you and your family.

As our patient, you are the most important person on the health care team. Working together with our highly skilled staff of nurses, support personnel, and physicians, you and your family are key players in making sure that your recovery is successful.

Within this section of our website is some information that will help you, your friends, and your family become familiar with our Medical Center, services and practices.

Thank you for choosing Southeastern Regional Medical Center. On behalf of the entire staff, I wish you a comforting stay and speedy recovery as a patient and a pleasant time as a visitor.

If you have any questions or comments about your care, I hope you will let us know.

Making an Appointment

Southeastern Regional Medical Center is the only hospital in North Carolina to receive both a 5-Star Cardiology Services rating (2011) and the Outstanding Patient Experience Award (2010/2011) from HealthGrades. The hallmarks of SRMC are to provide world class care and excellent services to patients. We offer comprehensive and specialty care for people of all ages. Sixteen specialty clinics and 16 primary care clinics are located all throughout Robeson County and the surrounding communities. We also operate 20 affiliates that provide services such as rehabilitation, prevention, support, and health education services.

Looking for a Doctor?

Whether you are new to the area or have lived here for years, this directory can help you identify physicians on our staff and their areas of study and medical expertise. You may locate a physician by last name, specialty or practice name.

Physician Services

To learn more about Physician Services, call (910) 671-5367. A map with directions to each clinic is available on this website. Detailed information about each clinic is also available.

Primary Care Clinics

Southeastern Regional Physician Services operates 12 primary care clinics, eight of which are strategically located throughout Robeson County, and four of which are located within Bladen, Cumberland and Scotland Counties. Our staff specializes in providing quality family or internal medicine services, including routine and pre-employment physicals, drug screenings, preventive medicine, blood pressure checks, allergy injections, immunizations, family planning, pregnancy tests, and PAP smears.

Specialty Clinics

Southeastern Regional Physician Services operates centers for a wide variety of specialties. Our Specialty Clinics are designed to provide our patients with convenient, regular access to a variety of area medical specialists who have consulting privileges. They are also responsible for scheduling patients to use hospital services.

Affiliates

All of the Southeastern Regional Medical Center affiliate clinics operate to provide world class care and excellent services to our patients. You will find an exceptional staff of professionals committed to providing the highest quality of care. We offer an extensive array of health and medical services which includes a comprehensive outpatient cancer center, outpatient diabetes self-care training program, consumer health library, and home care services, just to name a few. All of our clinics are available to provide all inclusive health care needs to the Robeson County community and surrounding region.

Visiting Hours

Short, cheerful visits by friends, relatives, and your pastor may help speed your recovery.

  • Every visitor is required to obtain a visitor pass. Passes may be obtained from the Information Desk in the main lobby.
  • General visiting hours are from 6 a.m. to 9 p.m.
  • There is a limit of one visitor per patient from 9 p.m. until 6 a.m.
  • Visitors may not enter the facility after 9 pm unless under special circumstances.
  • Children under the age of six years are not permitted to visit unless requested by the patient and/or immediate family member.
  • Details about visiting patients in special care units, including Obstetric, Third East, Outpatient Surgery Center, Intensive or Intermediate Care and the Southeastern Heart Center may be obtained from the special care unit.
  • If you wish to limit your visitors in any way, please notify your nurse, patient representative, or the Main Information Desk.

Internet Access (WIFI)

SRMC offers free wireless guest access to all visitors. This service is available in the patient rooms, Bed Tower lobby by the parking deck and the lobby located by the cafeteria. There are also two computer kiosks available for public use in both lobbies. Two computers are also available for public access in the medical library located by the Assembly Room on the first floor.

Instructions for Wireless Laptops: Find and click the wireless signal icon which is located by the bottom of your laptop screen. A list should appear. Select the SRMCGuest network, then click the Connect button. You should now be connected to the SRMCGuest network. Once you have this connection, start your internet browser.

Disclaimer: Please be aware that the computer network for guest access will be utilized through a non-secure computer network.

Tobacco-free policy

On April 15, 2008, Southeastern and its affiliates became tobacco-free campuses. This means that no one may use tobacco products inside any buildings or on the grounds of the medical center or any of its owned or leased properties.

Drinks, including coffee and packaged snacks, are available in The Gift Shop at Southeastern located in the Main Lobby. See the Gift Shop listing for hours of operation.

Gift Shop

The Gift Shop at Southeastern is located in the Main Lobby and offers a variety of gifts, cards, flowers, and personal items along with coffee, drinks, and snacks for patients, visitors, and staff.
Hours of operation:
Monday through Friday, 8 a.m. to 8 p.m.
Saturday, 10 a.m. to 5 p.m.
Sunday, 1 a.m. to 5 p.m.

Vending is available in the area next to the gift shop during times when the shop is closed. Floral arrangements can be ordered by calling (910) 735-8164. Flowers will be deilvered directly to the patient's room if ordered before 8 pm Monday through Friday and 5 pm on Saturday and Sunday.

Guest Meals

Visitors and family members may visit the cafeteria from 6 a.m. to midnight. Our cafeteria is most congested between 11:30 a.m. and 12:30 p.m. Monday- Friday. You may want to avoid these times for your convenience.

Newspapers

Daily newspapers are available on the first floor near the B elevators and in the Gift Shop.

Pastoral Care

The Pastoral Care department provides someone trained to listen and offer counsel to those experiencing spiritual crisis and emotional distress. The chaplain, along with volunteer local clergy, serves the patients, families, staff, and others by being available to assist as a spiritual caregiver in these times. To obtain further information and assistance, please contact Pastoral Care at (910) 671-5031 or in-house ext. 5031.

Chapel

A multi-faith chapel is located in the first-floor lobby of the Patient Bed Tower. The chapel is open 24 hours a day, providing a space for patients, families, staff, and others to come for worship, prayer, and reflection. Special attention has been given to religious symbols displayed. Worship and meditation materials are available to assist in personal devotion and worship.

Patient Library

Leisure reading materials are available for your enjoyment. Ask your nurse or patient representative. Several times each week, volunteers bring the library cart to the patient floors. You are welcome to select magazines or books at this time also.

Consumer Health Information

Information about your illness as well as information to help you stay well is available to all patients and their families in the Information Resource Center (Medical Library), located on the first floor near the Assembly Room. A librarian is on duty to assist you during the Center's hours, Monday–Friday from 8:30 a.m. until 5:00 p.m. This information is provided free of charge. Ask your nurse or call the librarian for assistance.

Mail

Mail addressed to you will be delivered each weekday by one of our volunteers. Outgoing mail is picked up each afternoon at the Main Information Desk.

Parking

Free visitor parking is available in the parking deck on the east side of the Medical Center and in the lot on 28th Street.

Valet Parking

Free valet parking is available at the main entrance Monday through Friday from 6:30 am to 3:30 pm, excluding holidays.

  • How to use valet parking - On the main campus, go directly to the circle drive at the main entrance. A valet parking attendant will give you a claim ticket and park your vehicle in a reserved space on the hospital campus.
  • Where to get your car - Show your claim ticket to the parking attendant at the main entrance and the attendant will retrieve your car. To retrieve your keys after 3:30 p.m., present your claim ticket to the attendant at the information desk in the main lobby. Those leaving the facility after 9 p.m. should call 671-5449 to retrieve their keys. Those claiming keys after 3:30 p.m. will be responsible for retrieving their own vehicles from the valet parking area.
  • When valet service is available - Our valet parking service will be available Monday through Friday, 6:30 a.m. to 3 p.m., excluding holidays.

Our Medical Staff

Since 1953, Southeastern Regional Medical Center and its medical staff have grown in both size and diversity. Together, we serve the health care needs of the people of Robeson and surrounding counties.

Whether you are new to the area or have lived here for years, please use this directory to familiarize yourself with the physicians on our staff and their areas of study and medical expertise.

You may locate a physician by Name, Last name, City, Specialty or Practice name simply typing to the input box. Use the Advance Search to further your search : Find A Physician

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